Privacy Policy
EFFECTIVE DATE
September 5, 2026
INTRODUCTION
RobbinUniqueNon-ProfitCareSupport, also referred to as “Robbin Unique Foundation,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle personal information when you visit our website, contact us, make a donation, volunteer, request assistance, participate in our community programs, or otherwise communicate with us.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as your first name, last name, email address, phone number, organization name, subject of your inquiry, the information contained in your message, preferred contact method, volunteer interest, donation interest, and consent preferences.
Our website's contact form is designed to collect information including first name, last name, email address, phone number, optional organization information, subject, the details of how we can help, volunteer interest, donation interest, preferred contact method, and consent information.
If you make a donation, additional information may be collected or processed as necessary to complete the transaction, such as donation amount and payment-related information. Payment card information may be processed directly by a third-party payment processor rather than stored by us.
SMS COMMUNICATION INFORMATION
When you interact with our SMS services, we may collect your phone number, name if voluntarily provided or associated with your phone number in our system, message content, opt-in and opt-out status, and the date and time of messages.
HOW WE USE PERSONAL INFORMATION
We use personal information to respond to inquiries, communicate with individuals who contact us, provide customer support, manage volunteer and community partnership inquiries, process and acknowledge donations, administer our programs, manage SMS communications, maintain opt-in and opt-out preferences, and operate and improve our website and organization.
Information collected through our SMS services is used solely for purposes related to SMS communication, including sending important notifications, updates, or confirmations, responding to inquiries, providing customer support, and managing opt-in and opt-out preferences.
SMS information is only used to facilitate communication that you have consented to receive.
HOW WE SHARE PERSONAL INFORMATION
We take your privacy seriously. We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes.
SMS consent is not shared with third parties.
We may use service providers that help us operate our website, process donations, provide communications technology, host information, or perform other necessary organizational functions. Where such providers process information on our behalf, their access is limited to what is reasonably necessary for the services they provide.
We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, users, organization, or the safety of others.
PAYMENT INFORMATION
Donations may be processed through third-party payment processors. Payment processors may collect and process payment information according to their own privacy policies and terms.
We do not intend to retain complete payment card information on our website systems when that information is processed directly by a third-party payment provider.
COOKIES AND WEBSITE TECHNOLOGIES
Our website or third-party services used on the website may use cookies or similar technologies to operate the website, maintain functionality, understand website usage, improve the user experience, or support security.
The availability and use of specific cookies may change as our website and technology providers change.
DATA SECURITY
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational and financial records, respond to inquiries, comply with legal obligations, resolve disputes, and enforce applicable agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
SMS OPT-OUT
You may opt out of SMS communications at any time by replying “STOP” to any message.
Once you opt out, you will no longer receive SMS messages unless you opt in again.
For help, reply “HELP” to any SMS message or contact us using the contact information provided on our website.
SMS TERMS OF SERVICE
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Robbin Unique Foundation. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See this Privacy Policy for information about our privacy practices. Message HELP for help. Reply STOP to any message to opt out.
SMS consent is not a condition of receiving charitable assistance, making a donation, volunteering, or otherwise interacting with our organization.
CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate consent. If we learn that we have collected personal information from a child in circumstances where collection was not appropriate, we will take reasonable steps to address the information in accordance with applicable law.
THIRD-PARTY WEBSITES
Our website may contain links or connections to third-party websites and services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, programs, technology, or legal requirements.
When we make changes, we will post the revised Privacy Policy on our website and update the effective date. Your continued use of the website after the revised Privacy Policy is posted means you acknowledge the updated policy to the extent permitted by applicable law.
CONTACT US
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.
RobbinUniqueNon-ProfitCareSupport
4321 N Interstate-35, Suite 550-E
Gainesville, Texas 76240
Phone: (940) 372-7371
Email: [email protected]
Robbin Unique Foundation
Providing Warmth, Comfort,
and Hope to Our Community.
Legal Pages
Contact Information
4321 N Interstate-35, Suite 550-E
Gainesville, Texas 76240
(940) 372-7371
Copyright 2026. Robbin Unique Foundation. All Rights Reserved.